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Ordering | Shipping | Returns | More Information

Ordering
Ordering Online

Ordering from NRAstore.com is simple and convenient. If you already have an NRAstore account, simply sign in, then add the items you would like to purchase to your cart (be sure to turn cookies "on" in your browser settings). If you are a new customer, you can choose to create a new account, which will streamline your ordering process and give you access to your NRAstore purchasing history.

We also offer a "Guest Shopper" option, allowing you to shop without signing in. As you add new items to your shopping cart, the number of items and total will change in the bar in the upper right corner of the screen. When you are finished shopping, just click on "View Cart," then "Checkout." You will then be prompted to provide billing, shipping and payment information.

If you have a printed catalog and you already know what you wish to purchase, the NRAstore's Catalog Quick Order feature is designed to streamline your ordering process. Using the NRAstore printed catalog, you can quickly enter the alpha-numeric numbers of up to ten items on our easy-to-use Quick Order form (be sure to copy each item's number from the catalog as exactly as possible). When you click "CONTINUE," all entered products will be added as a group to your NRAstore shopping cart (you may be prompted to choose size, color, style or other required attributes). Of course, you'll have ample opportunity to edit the items in your cart before submitting your order. The NRAstore Catalog Quick Order feature cuts conventional ordering time in half!

Please review your order in detail before submitting, as we cannot modify an order after it has been submitted. Once you submit your final order, you will receive an email confirmation with your order number for future reference.

Online Security

Protecting your personal information is a priority. NRAstore utilizes state-of-the-art SSL encryption to prevent the interception of sensitive transmitted information by parties outside the NRA.

If you are uncomfortable shopping online, we also offer three additional methods of placing your order:

Order by Phone

To order, call toll free at 1-888-607-6007 24 hours a day, 7 days a week. Note: the NRAstore is closed some holidays. If calling from outside the Continental U.S., please call 1-434-455-2112 and ask for Order Processing.

Order by Fax

You may fax your order to 1-866-507-1577. If you are outside the Continental U.S., you can fax your order to 1-434-525-1642.

Order by Mail

You may mail your order along with your payment (including shipping charges and sales tax, if applicable, to:

NRA Store Fulfillment Center
P.O. Box 287
Forest, VA 24551
Printable Order Form

You may download our printable order form to assist you with your mail or fax order.

Payment Options

The NRA Store accepts NRAstore Gift Cards and the following credit cards: Visa, MasterCard, Discover and American Express. Personal checks, NRA award coupons, and money orders may be used on mail orders only.

Sales Tax

For merchandise purposes, sales tax will be charged based on NRA's legal obligation in the state to which the materials will be mailed. Sales tax charges on your order will be assessed based on the state where you reside unless you furnish NRA with an exemption certificate. Actual sales tax rates are based on state statutes as well as NRA agreements with state tax departments. Shipping is subject to sales tax in some states. Click here for the current sales tax information.

Pricing

Prices charged at time of purchase are non-negotiable. The price listed online for each respective product at the time of purchase is the only price we can honor.

Promo Codes

It is the customer's responsibility to enter promo codes at the appropriate time during the checkout process. Please review your order confirmation page carefully to determine successful acceptance of your promo code. The NRA store cannot promo codes on orders submitted without them. The NRAstore cannot apply promo codes to previous purchases, or honor expired promo codes.

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Shipping
Delivery

Please allow up to 2 weeks for standard delivery of in-stock items. Express delivery is available at an additional charge. When choosing your preferred shipping option, please allow up to 72 hours for order processing, in addition to the time required for delivery. Some items are made-to-order and shipped to you directly from the vendor, requiring up to 6 weeks for delivery. Made-to-order and direct-ship items are identified on the website.

Shipments

Standard delivery includes destinations within the continental United States only. For shipments outside the continental U.S. (including Alaska and Hawaii), a shipping surcharge will apply. Please see our shipping table for details. All international duties and taxes are the customer's responsibility, and these will be billed and collected by the carrier upon delivery.

Shipping Charges

Click here for a summary of NRAStore.com shipping charges. Shipping charges are based on the value of your order. Where required by law, state and local sales tax will apply.

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Returns
Returns/Exchanges

Complete instructions for returning or exchanging merchandise may be found on the back of the packing slip shipped with your order. Please call NRAstore Customer Service at 1-888-607-6007 for a Return Authorization Number or for additional information or assistance if needed. All returns must be made within 60 days of order receipt. Merchandise returned in sellable condition will receive a prompt exchange or refund. Return shipping is the responsibility of the customer. In cases where an item is defective, damaged in transit, or otherwise unacceptable due to NRAstore error, shipping charges may be refunded, subject to NRAstore discretion.

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More Information
Questions

We welcome your questions about shopping NRAstore.com. Please e-mail us at products@nrahq.org.

Request a Catalog

To receive a copy of the current NRAstore printed catalog, please click here or call 1-888-607-6007 with your request.

NRAstore.com Customer Club

Sign up for our free e-mail promotions and you will receive first notice of special buys, clearances and overstocks. Plus, you will get a sneak peek at new items as they become available. Click here to sign up today!

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