Ordering
Ordering from NRAstore.com is simple and convenient. If you already have an NRAstore
account, simply sign in, then add the items you would like to purchase to your cart
(be sure to turn cookies "on" in your browser settings). If you are a new customer,
you can choose to create a new account, which will streamline your ordering process
and give you access to your NRAstore purchasing history.
We also offer a "Guest Shopper" option, allowing you to shop without signing in.
As you add new items to your shopping cart, the number of items and total will change
in the bar in the upper right corner of the screen. When you are finished shopping,
just click on "View Cart," then "Checkout." You will then be prompted to provide
billing, shipping and payment information.
If you have a printed catalog and you already know what you wish to purchase, the
NRAstore's Catalog Quick Order feature is designed
to streamline your ordering process. Using the NRAstore printed catalog, you can
quickly enter the alpha-numeric numbers of up to ten items on our easy-to-use Quick
Order form (be sure to copy each item's number from the catalog as exactly as possible).
When you click "CONTINUE," all entered products will be added as a group to your
NRAstore shopping cart (you may be prompted to choose size, color, style or other
required attributes). Of course, you'll have ample opportunity to edit the items
in your cart before submitting your order. The NRAstore Catalog Quick Order feature
cuts conventional ordering time in half!
Please review your order in detail before submitting, as we cannot modify an order
after it has been submitted. Once you submit your final order, you will receive
an email confirmation with your order number for future reference.
Protecting your personal information is a priority. NRAstore utilizes state-of-the-art
SSL encryption to prevent the interception of sensitive transmitted information
by parties outside the NRA.
If you are uncomfortable shopping online, we also offer three additional methods
of placing your order:
To order, call toll free at 1-888-607-6007 24 hours a day, 7 days a week. Note:
the NRAstore is closed some holidays. If calling from outside the Continental U.S.,
please call 1-434-455-2112 and ask for Order Processing.
You may fax your order to 1-866-507-1577. If you are outside the Continental U.S.,
you can fax your order to 1-434-525-1642.
You may mail your order along with your payment (including shipping charges and
sales tax, if applicable, to:
NRA Store Fulfillment Center
P.O. Box 287
Forest, VA 24551
You may download our printable
order form to assist you with your mail or fax order.
The NRA Store accepts NRAstore Gift Cards and the following credit cards: Visa,
MasterCard, Discover and American Express. Personal checks, NRA award coupons, and
money orders may be used on mail orders only.
For merchandise purposes, sales tax will be charged based on NRA's legal obligation in the state to which the materials will be mailed. Sales tax charges on your order will be assessed based on the state where you reside unless you furnish NRA with an exemption certificate. Actual sales tax rates are based on state statutes as well as NRA agreements with state tax departments. Shipping is subject to sales tax in some states. Click here for the current
sales tax information.
Prices charged at time of purchase are non-negotiable. The price listed online for
each respective product at the time of purchase is the only price we can honor.
It is the customer's responsibility to enter promo codes at the appropriate time
during the checkout process. Please review your order confirmation page carefully
to determine successful acceptance of your promo code. The NRA store cannot promo
codes on orders submitted without them. The NRAstore cannot apply promo codes to
previous purchases, or honor expired promo codes.
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Shipping
Please allow up to 2 weeks for standard delivery of in-stock items. Express delivery
is available at an additional charge. When choosing your preferred shipping option,
please allow up to 72 hours for order processing, in addition to the time required
for delivery. Some items are made-to-order and shipped to you directly from the
vendor, requiring up to 6 weeks for delivery. Made-to-order and direct-ship items
are identified on the website.
Standard delivery includes destinations within the continental United States only.
For shipments outside the continental U.S. (including Alaska and Hawaii), a shipping
surcharge will apply. Please see our shipping table for details. All international
duties and taxes are the customer's responsibility, and these will be billed and
collected by the carrier upon delivery.
Click here for a summary of NRAStore.com shipping charges. Shipping charges
are based on the value of your order. Where required by law, state and local sales
tax will apply.
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Returns
Complete instructions for returning or exchanging merchandise may be found on the
back of the packing slip shipped with your order. Please call NRAstore Customer
Service at 1-888-607-6007 for a Return Authorization Number or for additional information
or assistance if needed. All returns must be made within 60 days of order receipt.
Merchandise returned in sellable condition will receive a prompt exchange or refund.
Return shipping is the responsibility of the customer. In cases where an item is
defective, damaged in transit, or otherwise unacceptable due to NRAstore error,
shipping charges may be refunded, subject to NRAstore discretion.
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More Information
We welcome your questions about shopping NRAstore.com. Please e-mail us at
products@nrahq.org.
To receive a copy of the current NRAstore printed catalog, please
click here or call 1-888-607-6007 with your request.
Sign up for our free e-mail promotions and you will receive first notice of special
buys, clearances and overstocks. Plus, you will get a sneak peek at new items as
they become available. Click here to sign
up today!
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